Check out if you can find the solution you need.
What happened: I July * I ordered an all clad *.* stockpot that was on sale. My card was charged for ***.** on July *. The sku is ******. The money was taken from my account but I have not heard from Crate and Barrel or received my order.
What happened: The problem: I have not gotten my money back from a return several weeks ago
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: Submitted return, and received incorrect refund
What happened: The problem: Return submitted, insufficient funds received
What happened: The problem: Problem with reward certificate.
What happened: The problem: I’d like to pick up my order sooner
To contact the Crate and Barrel customer service by phone, you can follow these steps:
Look up the phone number of the Crate and Barrel customer service. The phone number is listed on crateandbarrel.com. Or check out the Crate and Barrel phone number page on WorthEPenny.
Dial the Crate and Barrel phone number 800-323-5461.
Hours: Mon-Fri 8am-7pm, Sat-Sun 8am-6pm CST
Best time to call: 9am
Wait for an answer: Once the call is connected, wait for a Crate and Barrel representative to answer on the other end.
Average wait time: 2m
Identify yourself and state your reason for calling the Crate and Barrel representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Crate and Barrel to help them assist you.
Ask for assistance: Ask the Crate and Barrel representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Crate and Barrel needs additional information from you or provides any instructions, follow them carefully.
Thank the Crate and Barrel representative: After you have received the assistance you need, thank the Crate and Barrel representative for their time and help.
To get to a real person as quickly as possible when calling Crate and Barrel, you can follow these steps:
Dial the Crate and Barrel customer service phone number 800-323-5461, which can be found on the Crate and Barrel website or in your order confirmation email form Crate and Barrel. Or check out the Crate and Barrel phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Crate and Barrel. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Crate and Barrel representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Crate and Barrel representative.
If the system still doesn’t connect you to a Crate and Barrel representative, stay on the line without pressing any keys. Crate and Barrel will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Crate and Barrel.
Once you reach a live person, explain your issue and provide any relevant information about your Crate and Barrel order. The Crate and Barrel representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Crate and Barrel website. This may allow you to connect with a Crate and Barrel representative more quickly and efficiently than calling.
When calling Crate and Barrel customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Crate and Barrel account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Crate and Barrel representative without any disruptions or background noise.
Be polite and respectful to the Crate and Barrel representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Crate and Barrel.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Crate and Barrel representative address your concern.
If the initial Crate and Barrel representative is unable to resolve your issue, politely ask to speak with a supervisor from Crate and Barrel or escalate the issue to a higher level of authority.
Take notes during the call, including the Crate and Barrel representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Crate and Barrel after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Crate and Barrel customer service.
If you are unhappy with your call to Crate and Barrel customer service, there are several options you can try:
Call again: Try calling Crate and Barrel customer service again and speak to a different Crate and Barrel representative. Sometimes a different Crate and Barrel representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Crate and Barrel representative, you can ask to speak with a supervisor from Crate and Barrel or escalate the issue to a higher level of authority.
Provide feedback: After the call, Crate and Barrel may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Crate and Barrel customer service through other channels, such as email or chat. You can also explore the Crate and Barrel Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Crate and Barrel service, you may want to consider other options such as returning the product you bought on Crate and Barrel or filing a complaint with a consumer protection agency.
No, Crate and Barrel hasn’t provided any live chat service currently. While live chat support is not currently available, Crate and Barrel offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Crate and Barrel customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-7pm, Sat-Sun 8am-6pm CST, and customers can expect a prompt response from a Crate and Barrel representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Crate and Barrel.
You can contact Crate and Barrel via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Crate and Barrel via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Crate and Barrel official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Crate and Barrel, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Crate and Barrel. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Crate and Barrel social media team.
Please note that the social media accounts of Crate and Barrel are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Crate and Barrel for certain issues. For urgent or complex issues, it's recommended to contact Crate and Barrel customer service via phone or chat for more personalized assistance.
Yes, to contact the Crate and Barrel customer support by email, follow these steps:
Go to crateandbarrel.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Crate and Barrel and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Crate and Barrel order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Crate and Barrel order number or username.
Once you have completed the email, click send. You should receive a response from the Crate and Barrel customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Crate and Barrel. WorthEPenny provides free tools and resources to assist customers in reaching Crate and Barrel customer service more efficiently, such as the Crate and Barrel phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Crate and Barrel, as well as forums where Crate and Barrel customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Crate and Barrel, it is not associated with or endorsed by Crate and Barrel.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Crate and Barrel official app or the Crate and Barrel company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Crate and Barrel trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Crate and Barrel. All references by WorthEPenny to third-party trademarks like Crate and Barrel are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.